Hi Allison, thank you for sharing your kind note about our Navidium shipping protection! We are so glad you were pleased.
For those who might like to hear about Navidium, it's an extra shipping protection program that we offer to all customers. It ensures a smoother, more streamlined resolution process in case of any issues. Instead of waiting for extensive shipping carrier investigations (which can sometimes take weeks), you’ll have peace of mind knowing your issue will be resolved quickly through the shipping protection.