Return Policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened or unused in its original packaging. 

To start a return, you can contact us at info@esthisupply.com. Please note that returns will need to be sent to the following address: 122 South Main Street, Suite 270  Ann Arbor, MI 481044

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@esthisupply.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unopened or unused, in its original packaging. 


Refunds
We will notify you once we’ve received and inspected your return.  If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@esthisupply.com