Return Policy and Shipping Policy
We have a 7 day returns policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened or unused in its original packaging.
To start a return, you can contact us at support@esthisupply.com. Please note that returns will need to be sent to the following address: Kin Aesthetics 7885 Jackson Rd Suite 2 Ann Arbor, MI 48103.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at support@esthisupply.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 14 business days have passed since we’ve approved your return, please contact us at support@esthisupply.com
Shipping Policy
We ship Monday-Friday, and make every attempt to ship your order out within 48 hours of ordering.